Dealing with COVID-19 and responding to difficulty in paying rent

In response to the coronavirus (COVID-19), from 25 March 2020, the Victorian Small Business Commission (VSBC) is open and available to help small businesses, via video conferencing or teleconferencing.

If a landlord and tenant are dealing with a situation where the tenant is having difficulty paying rent as a result of COVID-19, VSBC encourages both the landlord or their agent and tenant to communicate as early as possible. This is really important, as it helps to make sure both parties are aware of and understand each other’s position.

If a landlord, agent or tenant is unable to obtain a response from the other party, VSBC might be able to help through their mediation service. 

o request mediation with the VSBC, see the application forms web page. For more information call 13 8722 or email [email protected]